Change Manager (m/w/d)

At Rohlik, we own our end-to-end operations—including all of our in-house technology—to deliver an exceptional customer experience and the freshest food from local artisans and farmers. As we continue to scale across Europe, our fulfillment centers rely on smooth, standardized execution to maintain high performance and quality.The Change Management team sits at the heart of site operations. We bridge strategy and execution by leading the rollout of new tools, systems, and standardized processes across our fulfillment centers.Your RoleYou've always been the person who fixes things on your shift. Now imagine doing that for our entire Berlin fulfillment center: full-time, with a clear mandate, a team, and central Operational Excellence support.As Change Manager for our Berlin FC, you will report to the Head of Change Management. You will own the site's change and project pipeline, ensuring successful implementation of initiatives, adoption of new processes, and standardization of practices. You will partner with stakeholders across local and central teams to align resources, monitor progress, and deliver sustainable improvements. This is not a step away from operations. It's the step toward making the whole operation better, systemically. What We OfferTime Off: Unlimited vacation daysFinancial Benefits: €44 monthly tax-free benefit (via become.1)Remote Support: €20 monthly allowance for internet costsShopping Perks: Knuspr Xtra Account and 10% discount provided as Knuspr Credits (Cashback)Corporate Discounts: Access to great discounts via CorporateBenefits for fitness, travel, tickets, shopping, and moreCommunity: Cross-FC exchange and best-practice sharing across our DACH TeamImpact Beyond Your Site: A direct line to feed your ideas back into the regional innovation pipelineYour ResponsibilitiesSite Ownership: Take full responsibility for change and continuous improvement at our Berlin fulfillment center, acting as the site's go-to person for all improvement initiativesProject Leadership: Lead the project management office to track progress, monitor KPIs, and report outcomesStakeholder Management: Partner with stakeholders to align resources, scope, and prioritiesProcess Optimization: Provide input to process improvement, innovation roadmaps, and best-practice standardizationOperational Support: Support site operations during peak demand by problem-solving and metrics reportingPipeline Ownership: Own the project and program pipeline for the Berlin FCWhat We Look ForOperational Leadership: At least 3 years of experience managing an operational area in logistics, fulfillment, or supply chain (e.g. 80+ FTE), with full shift ownership and KPI accountabilityIndustry Background: Experience in high-volume retail, e-commerce, or fulfillment environments, e.g. at companies like Lidl, Kaufland, Amazon, HelloFresh, or Zalando, is a strong plusImprovement Mindset: You're ready for a dedicated improvement and excellence role. You don't want to leave operations behind; you want to fix things at the rootInfluence Without Authority: You've already convinced neighboring shifts or teams to adopt your methods and can drive change without direct reporting linesCompetencies: Proven project and stakeholder management skillsAnalytical Skills: Strong analytical and problem-solving capabilitiesSoft Skills: Excellent communication and leadership skills, with a natural ability to coach othersFlexibility: Flexibility to work during shifts, weekends, and peak periodsEducation: MBA or relevant university degree is a plusCertifications: Certification in Lean, Six Sigma, or project management is an advantage#LI-FK1 #KnusprFind more English Speaking Jobs in Germany on Arbeitnow