The VP – ETF Services Manager will have responsibility for the oversight and delivery of ETF Services operational responsibility for the Exchange Traded Funds (ETFs). The role will provide leadership across the ETF operating model, ensuring accurate and timely PCF delivery, managing, and overseeing the ETF creation/redemption lifecycle. The candidate strong operational controls and effective management of the activities specific to ETFs. The successful candidate will work closely with internal teams, clients, and key stakeholders to support the continued growth and development of the ETF business. Responsibilities: Provide day-to-day management and oversight of the ETF Services function, ensuring accurate and timely delivery of PCFs and associated outputs. Oversee activities specific to the ETF lifecycle, including creation and redemption activity, cash transactions, basket processing, and ETF-specific reconciliations. Manage and oversee the ETF units settlement arrangement and relationship with AP’s. Handling AP inquiries related to the ETF creation / redemption orders and the onboarding of new AP’s to the platform. Understand the relationship between the ETF's NAV, Portfolio Composition files and the primary market activity, identifying and escalating exceptions where appropriate. Partner with relevant operational teams to ensure effective processing of ETF activity within defined market and NAV deadlines. Lead and drive the change plan of initiatives within the operations to incrementally improve the effectiveness and efficiency of the function, setting challenging targets. Supporting ETF launches, migrations, or operating model transformation and collaborate with key stakeholders. Qualifications: Extensive relevant experience Chartered Accountant/CFA/MBA Experience in ETF Services or ETF specific Fund Accounting experience. Experience in accounting within financial services, strategic management, resource/expense management, and managing client relationships Experience in managing operational delivery Extensive knowledge of funds services and process Demonstrated leadership and management skills Ability to work in a team-oriented environment Consistently demonstrates clear and concise written and verbal communication Demonstrated Subject Matter Expert (SME) knowledge in related area Experience with ETF Basket/PCF Construction preferred. Knowledge of custody, particularly as it relates to ETFs preferred. Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred We offer: By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Fund Accounting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: 85 600,00 € - 128 400,00 € ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.