PMO Manager – Commercial Acceptance Product

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary PMO Manager – Commercial Acceptance Product Mastercard Corporate Solutions large market payments business is shaping the future of commercial payments by building innovative products, platforms, and partnerships that help businesses move money smarter, faster, and more securely. We are seeking a PMO Manager with a payments or financial services background to lead governance and execution for our Acceptance product program. You will partner with Global Product, Commercialization, and Regional leaders to turn strategy into actionable plans and measurable outcomes. What You'll Do Strategic Program Leadership & Commercialization • Serve as the PMO lead for Commercial Acceptance Product and Engineering, acting as the trusted execution partner and central source of truth across strategic initiatives. • Partner with Product and Engineering leaders to translate strategic priorities into actionable plans, governance routines, success metrics, and commercialization outcomes. • Lead Steering Committee meetings and face off against EVP/SVP level stakeholders. • Independently drive execution across complex, cross-functional programs spanning teams, regions, and enterprise dependencies. • Bring structure to ambiguous priorities by aligning stakeholders, clarifying objectives, and establishing clear paths to execution. • Drive launch readiness, stakeholder alignment, and commercialization governance to support client adoption, implementation readiness, and business growth. • Proactively identify risks, dependencies, and decision points, providing recommendations and escalating issues as appropriate. Performance Management & Business Impact • Establish and manage KPIs, program scorecards, dashboards, and reporting mechanisms to measure execution performance and business outcomes. • Support business case development and track benefits realization against defined financial, operational, and strategic targets. • Analyze trends, identify execution gaps, and partner with Product, Engineering, and regional teams to develop corrective action plans. • Use data, insights, and structured problem solving to inform recommendations and drive continuous improvement. • Help teams move from status reporting to outcome management, with a clear focus on measurable impact. All About You Required Qualifications • Experience in payments, financial services, fintech, or management consulting working with product organizations. • Understanding of payment ecosystem. • Background in PMO, commercialization, strategic execution, or management consulting. • Track record leading cross-functional business initiatives in a matrixed global organization. • Strong executive communication skills and the ability to influence without authority. • Strong analytical skills and business judgment. • Advanced proficiency in PowerPoint and Excel. Preferred Qualifications • Direct experience at transaction banks, acquirers, processors, or payment networks. • Understanding of interchange, pricing, and acceptance economics. • Experience with commercialization and go-to-market execution. • Bachelor's degree in Business, Finance, Economics, or a related field. • PMP, PgMP, or equivalent certification. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.