Annotation Operations Manager – Remote Team Leadership (Contract)

Lead a team of 20-40 remote annotators building speech datasets for next-generation AIWe're scaling our audio annotation operations and need an experienced team manager to oversee daily operations, quality control, and training for our growing freelancer workforce. You'll be the operational backbone ensuring our transcription projects deliver consistent, high-quality results while hitting ambitious volume targets.What You'll Own DailyTeam Leadership & Management Manage 20-40 remote freelance annotators across multiple concurrent audio transcription projects Monitor individual and team performance across Data Plus, Label Studio, and SuperAnnotate platforms Handle escalations, resolve workflow bottlenecks, and maintain team morale Coordinate assignment distribution and workload balancing across annotators Training Program Development Design and deliver comprehensive onboarding programs for new annotators Create training materials for Data Plus, Label Studio, and SuperAnnotate platform usage and transcription guidelines Conduct regular calibration sessions to maintain quality standards Develop skill-building workshops for complex annotation scenarios Quality Assurance Operations Manage QA team members who review annotator submissions Establish and maintain quality control processes and sampling strategies Analyze quality metrics and implement improvement initiatives Handle quality escalations and corrective action plans Platform Operations & Assignment Management Monitor daily progress and assignment completion across Data Plus, Label Studio, and SuperAnnotate Manage task distribution and deadline tracking across all platforms and active projects Troubleshoot platform-specific issues and coordinate with technical support teams Optimize workflow processes across platforms to maximize efficiency and output Performance Reporting & Analytics Generate weekly KPI reports covering hours annotated, quality percentages, and productivity metrics Track team performance against targets and identify improvement opportunities Present operational updates and recommendations to senior management Maintain detailed records of team performance and project outcomes Ready to lead the team building tomorrow's AI speech capabilities?This is a remote contract position requiring immediate availability.RequirementsWhat You Bring to the RoleEssential Leadership Experience2+ years managing annotation or transcription teams (minimum requirement)Proven track record leading remote freelancer workforces (15+ people)Experience with quality control processes in linguistic or content annotation projectsSuccess meeting aggressive volume and quality targets with distributed teamsAnnotation Industry KnowledgeDeep understanding of audio transcription workflows and quality standardsExperience with multiple annotation platforms (Data Plus, Label Studio, SuperAnnotate, or similar), workflow management, and QA processesKnowledge of linguistic annotation challenges (stutters, overlaps, accents, etc.)Familiarity with speech dataset requirements for AI trainingOperational ExcellenceStrong project management skills with ability to juggle multiple concurrent projectsExperience developing training programs and documentation for technical processesData-driven approach to performance management and process optimizationExcellent problem-solving skills for workflow bottlenecks and quality issuesCommunication & LeadershipOutstanding written English with ability to create clear training materialsExperience providing feedback and coaching to improve individual performanceComfortable presenting metrics and recommendations to senior managementStrong interpersonal skills for managing remote, multicultural teamsTechnical ReadinessComfortable learning and managing multiple annotation platforms and workflow toolsExperience with cross-platform performance tracking, reporting, and basic data analysisReliable home office setup for managing distributed teamsAvailable during core business hours with flexibility for global team coordinationHighlightsLead 20-40 remote annotators building AI speech datasets! Manage multi-platform operations, training & QA. 2+ years annotation team leadership required.Originally posted on Himalayas