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(Senior) Revenue Operations Manager (d/m/w)

  • Riskident
  • Hamburg
  • Experienced, Permanent, Full or part time
  • Revenue Operations, CRM, operations processes

AboutTo strengthen our Revenue organisation, we are looking for a (Senior) Revenue Operations Manager (d/f/m) to join us full-time or part-time, as soon as possible. As the connective tissue between Sales, Marketing, Finance & Management, you make sure our revenue processes run efficiently, transparently and are driven by data – from the very first lead all the way to renewal. You bring structure to our CRM and tooling landscape, deliver the numbers our teams can rely on, and help us grow even faster and smarter.TasksOwn and continuously improve our revenue operations processes across Sales, Marketing & Finance. Manage, maintain and optimise our CRM system (HubSpot), including automation and integrations with other toolsBuild and maintain dashboards and reports that give leadership visibility into pipeline, forecast accuracy and revenue performanceOwn CRM data quality standards and establish processes to ensure accurate, complete and reliable data across all revenue systemsPartner closely with Sales, Marketing & Finance leadership to align processes, definitions and goals across the customer lifecycleSupport revenue forecasting, pipeline reviews and vertical/quota planningIdentify bottlenecks and inefficiencies in the revenue funnel and drive process improvements together with the relevant teamsEvaluate, implement and manage our RevOps tech stack (CRM, CPQ, sales engagement, marketing automation, BI tools) and ensure a smooth flow of data between systemsSupport leadership in defining and monitoring key revenue metrics (e.g. conversion rates, sales cycle length, churn, NRR) and translate data into actionable insightsOnboard and train colleagues on tools and processes to ensure consistent adoption across teamsRequirementsSeveral years of relevant experience in Revenue/Sales Operations, Business Operations or a similar role, ideally in a B2B SaaS environmentStrong hands-on experience with Hubspot, including configuration, automation and data managementConfident working with data: you know your way around dashboards, spreadsheets and reporting tools (e.g. Excel/Google Sheets)Strong analytical and structured way of working, with the ability to translate data into clear recommendationsExperience aligning cross-functional stakeholders (Sales, Marketing, Customer Success, Finance) around shared goals and processesGood understanding of the full revenue funnel and common SaaS metrics (pipeline, forecast, churn, NRR, etc.)A proactive, hands-on mentality paired with strong communication skillsVery good English and German skillsWe offer the following benefitsThe possibility to take over responsibility and to realise your own ideas – from day oneCollaborative environment in which everyone works on eye-levelA team of experts and helpful buddies that allows you to learn something new every dayVery friendly, open and supportive working environmentGenerous remote work guideline with emphasis on team alignmentInnovation days to pursue your personal/professional growthInternal coaching and training sessions (our internal coaches may even help with non-work related topics)Budget for conferences, external training, etc.Access to two online learning platforms (Udemy and Masterplan)Social Days, i.e. paid time off for volunteer work on a project close to your heartPossibility to take a sabbatical after 3 years of employmentFree choice between Windows, Linux or MacOS on powerful mobile hardware, and everything else you might need to be able to work efficientlyLunch allowance up to 30,-€ per monthPublic transport allowance up to 22,-€ per monthBike leasing via JobRad with insurance allowanceMental Health InitiativesReimbursement of travel expenses for company events 4x per year for Riskies living outside of HamburgAttractive discounts at various partner shops and gyms, e.g. 15% discount at or 10% discount at Fitness First gymsAccess to Otto Group’s “Corporate Benefits” platform, which grants discounts with various partners (decoration, travel agencies, car rental, etc.)In the office in Hamburg: various free drinks and organic fruit delivered twice a week.… and many more!If you would like to apply, please use the application button. Your application should include:Your CV (PDF format)Motivational letter (PDF format) that describes why you want to work at RISK IDENT. Please make explicit what interests you in this position and our companyYour desired salary (EUR gross per year)Your contact person is Frieda Martens-Schmidt (Senior HR Manager). We are looking forward to your application!Find more English Speaking Jobs in Germany on Arbeitnow