DescriptionWe are hiring! DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too! We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.Things you will do: You’ll be responsible for managing your own portfolio of customers.Onboard new customersAttend clients' meetings during pre-sales stage Determine customer requirements and goals of his target SWIFT infrastructureDefine the scope of the project, plan timelines, set deadlinesHelp the customer in the technical set-up of its SWIFT platformCoordinate end-to-end testsProvide reporting to management about progress, risks & mitigationsSupport existing customersProvide client support on their Financial Messaging / SWIFT related queriesAnswer to Jira tickets within given SLATrain customer staff on how to use SWIFT / our platformHelp identify performance improvement opportunities for assigned clientsOccasionally, travel to client locations to collaborate with their teamsIn parallel, you’ll play a key role internally to help DiXiO grow:Participate in Brainstorming Sessions related to Strategic Initiatives at the companyParticipate in Continuous Improvement Process by sharing ideas for improvementWork with Sales Team & IT Team to imagine future products & servicesProvide guidance and mentoring for new employees and/or colleagues in other departmentsDeliver training for internal teams Why You Will Love Working with Us: If you are searching for an organization that invests in your professional career, look no further. We provide our Experts with the tools and resources needed to achieve their career aspirations. Plus, we are 100% remote, so you can work from anywhere, avoiding the 8:00 AM traffic. Our team enjoys unlimited leave days to maintain a healthy work-life balance.About DiXiO DiXiO is a leading financial infrastructure platform connecting institutions to banks & leading financial rails worldwide. Our clients are banks, asset managers, investment funds, fintechs and corporates in more than 60 countries.RequirementsThings that you need to succeed on this job: 3 – 7 years of experience in the field Strong knowledge of SWIFT connectivity solutions & other SWIFT services Strong knowledge of Financial Messaging protocols: SwiftNet, API, Host to Host Strong knowledge of MT and MX (ISO20022) messages Good understanding of the financial industry ecosystem Proficient in English and Spanish Originally posted on Himalayas