AU RTO Student Administration Officer (WFH) | ZR_1387_JOB

This is a remote position.AU RTO Student Administration Officer (Remote)About PeoplePartners AtPeoplePartners, great work starts with great people — and we have the certification to back it up. As aGreat Place to Work® certified company, we’ve built a people-first culture where talented professionals can do meaningful work, gain global exposure, and keep growing their careers. Here, you get more than a remote role. You getopportunities to learn, develop, work with international teams, and be part of a culture that genuinely wants to see you succeed. If organised systems, accurate records, and the oddly satisfying feeling of getting every detail exactly where it belongs sound like your kind of work, this could be your next move. Role Overview Love organised systems, accurate records, and making sure nothing slips through the cracks? We’re looking for anAU RTO Student Administration Officerto help keep student administration running smoothly across enrolments, training plans, student communications, RPL documentation, completions, and compliance administration. This is a hands-on role whereaccuracy, organisation, and communication matter. You’ll work across student records, inboxes, calendars, training documentation, and systems while ensuring students and stakeholders receive timely and professional support. You won’t be expected to know everything on day one. What matters is your ability tofollow processes carefully, recognise when something doesn’t look right, and ask rather than guess. Because when it comes to student records and compliance, getting the little things right is a pretty big deal. Key Responsibilities: Monitor and triage training team inboxes. Manage routine student communications and reminders. Maintain accurate student enrolments and records. Update student units and training information. SupportRecognition of Prior Learning (RPL)administration and evidence management. Coordinate training sessions, exams, site visits, and other bookings. PrepareTraining Plansand follow up outstanding e-signatures. Enrol students into theLearning Management System (LMS)and provide access details. Maintain class rolls and support logbook checks. Support completion documentation and certificate administration following approval. Maintain compliance records and internal audit documentation. Keep student and employer communications accurate and up to date. Follow established procedures and escalate unclear or unusual situations when required. Requirements Required Qualifications: 2+ years of relevant work experience, including at least one year in administration, data entry, virtual assistance, or a similar role. Strong administration and data-entry skills. Strong written English communication skills, particularly for email correspondence. High attention to detail and accuracy when maintaining records and documentation. Ability to follow established procedures and processes. Strong organizational and time-management skills. Ability to manage inboxes, calendars, documentation, and competing administrative priorities. Good judgement and willingness to escalate or ask questions when information or procedures are unclear. Ability to work independently in a remote environment while maintaining clear communication. Strong integrity and respect for accurate recordkeeping and compliance requirements. Preferred Qualifications: AustralianRegistered Training Organization (RTO)administration experience. Understanding ofunits of competency, enrolments, Recognition of Prior Learning (RPL), and Unique Student Identifiers (USIs). Experience usingWisenetor another student management system. Experience usingCanvas LMSor another Learning Management System. Experience with CRM platforms. Experience supporting RPL evidence and assessor documentation. Experience with Training Plans, class rolls, logbooks, student completions, and certificate administration. Previous customer support, help desk, or high-volume email/chat support experience may also be relevant. Why Join PeoplePartners? At PeoplePartners, we want your next role to give you more than another list of admin tasks. You’ll join aGreat Place to Work® certified, people-first culturewhere doing great work, continuing to learn, and being part of a supportive team all matter. You’ll have the opportunity to buildinternational experiencewhile supporting an Australian operation. Grow throughcontinuous learning and development opportunities. Develop practical experience across student administration, RTO processes, and compliance support. Work alongside professionals who valueintegrity, respect, inclusivity, adaptability, and continuous learning. Take part inemployee engagement activities and initiativesthat keep our remote community connected. Enjoy the flexibility and convenience of aremote/work-from-home setup. Work independently while remaining part of a collaborative and communicative team. Build transferable experience across administration, systems, documentation, and stakeholder support. If you love making sure the details are right, enjoy supporting people behind the scenes, and have the confidence to ask questions when something doesn’t add up,we’d love to hear from you. Apply through PeoplePartners and show us what great student administration looks like. Work Details Work Setup:Remote / Work From Home. Schedule:Monday to Friday. Working Hours:Day-shift (AEDT). Industry:Australian Registered Training Organization (RTO) / Training and Education. Benefits Permanent Work-from-home setup Company-provided equipment Secondary Wi-Fi Modem 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits HMO on Day 1 13th Month Pay Monthly Gift Voucher Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes. Originally posted on Himalayas