Role Title: ServiceNow GRC / IRM – Lead Solution AdvisorExperience: 5–7 years relevant ServiceNow (GRC/IRM)Primary Modules Needed: IRM (Integrated Risk Management), SIR (Security Incident Response), VR (Vulnerability Response), TPRM (Third Party Risk Management), BCM (Business Continuity Management)Certifications (Must): ServiceNow CSA (Certified System Administrator)Responsibilities Lead configuration + development on ServiceNow with strong understanding of platform security, operations, and exception handling. Define solution architecture for ServiceNow implementations (data/object model, workflows, access controls). Convert requirements into epics/user stories, build mock-ups, and drive delivery hands-on. Own end-to-end use case delivery: workflow configuration, customizations, testing support, and deployments to higher environments. Conduct code reviews and enforce ServiceNow best practices. Build/maintain integrations using APIs/web services/connectors. Enable/support internal teams with training and complex configuration guidance. Support pre-sales / solution discussions within the domain when needed. Must-have skills 5–7 years ServiceNow experience with strong IRM/GRC delivery exposure. Hands-on with: Workspace, UI Builder, Flow Designer / complex workflows. Strong scripting/config: Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, ACLs. Integrations: REST/SOAP/APIs and connectors (preferred). Platform management: deployments, upgrades, troubleshooting. Delivered 2–3+ end-to-end projects (req → build → go-live). Strong documentation + communication; able to work with distributed teams. Good-to-have SecOps / IRM implementations: Risk, Audit, Policy, Vendor Risk, SIR, VR, TPRM. Exposure to ITAM / SAM / HAM / CMDB. Certifications: CAD, CIS – Risk & Compliance, CIS – SIR, CIS – TPRM, CIS – VR. Knowledge of GRC roadmap + tools like RSA Archer / MetricStream. Team / domain contextThe work sits within Cyber Strategy & Transformation: governance, risk assessments, compliance, third-party risk, security posture programs, cyber transformation, risk analytics & reporting.Originally posted on Himalayas