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ServiceNow AP/EA Developer

  • Pontoonglobal
  • Remote — India
  • Full Time
  • Developer

ServiceNow AP/EA DeveloperTotal Experience - 5 yearsLocation - OffshoreKey Responsibilities:Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platformusing JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.Module Development: Build and configure new functionalities within the APM/EA workspaces, includingapplication rationalization, technology risk assessments, and lifecycle management workflows.Integration Development: Develop and maintain integrations between ServiceNow and external systems(such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAPAPIs, IntegrationHub, and other integration technologies.Data Modeling and CMDB: Apply CSDM (Common Service Data Model) principles to ensure dataintegrity and build a robust, accurate application data model within the Configuration ManagementDatabase (CMDB).Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EAconfigurations, integrations, and performance, implementing effective and scalable fixes.Technical Proficiency:Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting.Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, ScriptIncludes, Workflows, Flow Designer, and Service Portal widgets.Proven experience in developing integrations using REST/SOAP APIs and IntegrationHub.In-depth knowledge of CMDB and CSDM frameworks.Originally posted on Himalayas