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Concierge Account Manager

  • Centro.team
  • Remote — Philippines
  • Full Time
  • Sales, Customer Service

We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and growour creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.RESPONSIBILITIES● Manage relationships with assigned creators and studios● Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)● Develop content strategies to improve performance and revenue● Analyze data, identify trends, and prepare performance reports● Ensure content complies with platform guidelines● Collaborate with internal teams to resolve issues and share best practicesREQUIREMENTS● Highly organized, detail-oriented, and able to multitask● Strong analytical and decision-making skills● Proficient in Excel or Google Sheets● Excellent written and verbal communication skills● Fluent in English● Experience in account management, client support, or content operations is a plus● Passion for creator success and collaboration is key.Why work with us? ● ‍Growth and development - opportunities to grow are endless, with support for your professional development;● High level of autonomy, ownership, and accountability; ● No bureaucracy or micromanagement – we value autonomy and initiative;● Educational programs to expand your knowledge and skills;● Team-building activities and opportunities● Paid holidays, vacation and sick leave.● Send us your resume today - we are excited to meet you!Originally posted on Himalayas