To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Senior Technical Architect (Senior TA) role is part of Salesforce Professional Services in Iberia — a team of delivery professionals working directly with Spain and Portugal's enterprise customers. You'll join a practice navigating one of the most technically demanding moments in its history: the shift to Agentforce delivery at enterprise scale, in regulated industries, in Spanish. As a Senior TA specialised in Life Sciences, you are the technical authority for our most complex pharma, biotech and medtech programs. You will own end-to-end solution architecture across Salesforce Life Sciences Cloud, Health Cloud, Data Cloud and Agentforce, and you will lead architecture for programs that coexist with, integrate with or migrate from Veeva Systems (CRM, Vault, Network). You'll be a trusted advisor for CIO/CTO-level and IT leadership stakeholders, set the technical direction for your engagements, and raise the bar for the Iberia architecture community. What You'll Actually Be Doing: Architect & Lead Own the end-to-end solution architecture of large, multi-cloud, multi-workstream Life Sciences programs, from discovery through go-live and hypercare Define target-state architectures for Life Sciences Cloud (commercial engagement, HCP/HCO management, omnichannel, field force effectiveness, patient/provider journeys) and for Veeva-to-Salesforce coexistence, migration or replacement scenarios Set and govern architecture standards, patterns and review processes; lead architecture review boards and make (and defend) the hard design calls Identify and mitigate technical risk early; act as the final technical escalation point on your engagements Ensure designs meet the regulatory and compliance expectations of the industry (GxP, CSV/validation, 21 CFR Part 11, GDPR, Sunshine Act / transparency regulations, consent and data privacy) Integrate & Engineer Design enterprise integration architectures between Salesforce and the life sciences landscape: Veeva CRM/Vault/Network, MDM, ERP, data warehouses, marketing automation, safety and medical systems Define event-driven and API-led patterns (REST/SOAP, Platform Events, CDC) and lead middleware strategy (MuleSoft, Dell Boomi, other iPaaS) Architect complex data models, master data strategy (HCP/HCO, product, consent) and large-scale data migrations, including from Veeva Design Data Cloud and Agentforce solutions: unified profiles, segmentation, grounding, guardrails and the Einstein Trust Layer in regulated settings Review and guide code quality in Apex and LWC; work hands-on in Python or JavaScript/Node.js for tooling, automation and prototyping Define environment, CI/CD and release strategies (Git, DevOps Center or equivalent) for large programs Advise & Influence Be the trusted technical advisor of customer IT leadership, translating business strategy and regulatory constraints into a pragmatic architecture roadmap Lead technical discovery and design workshops with business and IT stakeholders Produce and own the key architecture artefacts: solution architecture, data and integration architecture, security model, non-functional requirements, migration and cutover strategy Partner with Sales and pre-sales on shaping, estimating and de-risking Life Sciences opportunities and SOWs Represent Salesforce Professional Services in executive conversations, steering committees and customer events Enable & Grow Mentor and coach Technical Architects and Technical Consultants, building the next generation of architects in the practice Build and share Life Sciences and Veeva-related assets, accelerators, reference architectures and lessons learned across Iberia and EMEA Drive technical excellence and champion adoption of AI tooling in delivery Maintain and grow certifications aligned with the practice (Life Sciences, Agentforce, Data Cloud, Architect Journey) Lead tech club sessions, internal demos and knowledge-sharing initiatives You're Our Person If... 8+ years of hands-on Salesforce experience in consulting or professional services, with 3+ years in an architect role leading the technical design of large, multi-cloud programs Proven track record in Life Sciences (pharma, biotech, medtech) delivering with Salesforce Life Sciences Cloud / Health Cloud and/or Veeva Systems (CRM, Vault, Network), including coexistence or migration scenarios Deep understanding of Life Sciences commercial and medical processes: HCP/HCO engagement, call planning, omnichannel, samples, consent management, MLR/approved content, field force operations Working knowledge of industry regulation and compliance: GxP, computer system validation, 21 CFR Part 11, GDPR, transparency and aggregate-spend reporting Strong engineering background: Apex, LWC, REST/SOAP integrations, and fluency in at least one general-purpose language (Python, JavaScript/TypeScript or equivalent) Expertise in integration and data architecture: MuleSoft or other iPaaS, MDM, large data volumes, data migration, SQL/SOQL, JSON/XML Experience leading customer-facing architecture at senior IT level, with excellent communication and executive presence Experience mentoring and leading other architects and consultants Practical, daily use of AI tools (Copilot/Agentforce-style coding assistants, ChatGPT/Claude) for design, research and productivity Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage) Salesforce certifications: Application Architect and/or System Architect required (or equivalent), plus relevant Cloud Consultant certifications; working towards Certified Technical Architect (CTA) is highly valued Even Better If... Certified Technical Architect (CTA) or an advanced stage in the CTA journey Salesforce Life Sciences Cloud, Health Cloud or Data Cloud certifications Hands-on delivery of Agentforce use cases in Life Sciences (e.g. HCP assistants, medical inquiry, field rep copilots) Veeva certifications or in-depth Veeva Vault / Veeva CRM implementation experience Experience in a Veeva-to-Salesforce migration program Experience with validated environments and formal quality systems in pharma Background in software engineering, computer science or a related technical discipline Experience with CI/CD, source control and DevOps at scale for Salesforce Curiosity about LLM APIs (OpenAI, Anthropic, etc.) and AI-augmented solutions Portuguese language skills and experience with customers across Spain and Portugal Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. 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